Privacy Policy
IGA School ERP – Our Commitment to Data Protection & Privacy Excellence
Privacy Policy Document
Comprehensive data protection guidelines for all users
Contents
1. Introduction
IGA School ERP ("we", "our", "us") is a comprehensive school management platform designed for all departments. We are committed to protecting the privacy, confidentiality, and security of all personal and institutional data.
2. Who This Policy Applies To
This policy applies to all users of the IGA School ERP system:
School Administrators
Management & administrative staff
Teachers & Staff
Academic faculty & support staff
Parents & Guardians
Student guardians & family members
Students
All enrolled students
3. Information We Collect
Personal Information
- Name, mobile number, email address
- Student details (class, section, roll number)
- Parent and guardian contact information
- Teacher and staff professional details
Academic & Operational Data
- Attendance records
- Examination results and performance data
- Homework, notices, and circulars
- Fee payments, invoices, and receipts
Technical Data
- Login timestamps and session duration
- IP address and device information (for security)
- Application usage logs for system optimization
4. How We Use Your Information
School Administration
To operate and manage school administrative processes efficiently
Communication
Facilitate communication between school, teachers, parents, and students
Records Management
Manage attendance, academics, and financial records securely
System Improvement
Improve system performance and enhance user experience
5. Data Sharing & Disclosure
We Do NOT Sell Your Data
We do not sell, rent, or trade personal data to third parties under any circumstances.
Data may be shared only in the following limited circumstances:
Authorized Personnel
With authorized school officials on a need-to-know basis
Legal Requirements
When required by law or government authorities
Trusted Partners
With trusted service providers under strict confidentiality agreements
6. Data Security Measures
We implement industry-leading security measures to protect your data:
Secure Authentication
Multi-factor authentication and role-based access control systems
Encrypted Transmission
End-to-end encryption for all data transmission
System Monitoring
24/7 system monitoring, regular security updates, and penetration testing
Restricted Access
Strictly limited access to sensitive information based on user roles
7. User Rights & Choices
All users have the following rights regarding their personal data:
Right to Access
Request access to your personal data stored in our system
Right to Rectification
Request correction of inaccurate or incomplete information
Right to Deactivation
Request account deactivation (subject to school policy)
8. Data Retention Policy
Data is retained only for as long as necessary to fulfill educational, administrative, and legal requirements. Our retention periods are:
Upon termination of service, data is securely archived or deleted in accordance with applicable regulations and school policies.
9. Children's Privacy
Student data is collected and processed strictly under school authority and parental consent. We do not knowingly collect data directly from children outside institutional usage. Our platform complies with:
10. Policy Updates
Notification of Changes
This Privacy Policy may be updated periodically to reflect changes in our practices, technology, legal requirements, or services. We will notify users of significant changes through system notifications, email, or announcements on our platform.
Continued use of the system after updates indicates acceptance of the revised policy.
11. Contact Information
For privacy-related concerns, data requests, or questions about this policy, please contact:
School Administration
Your primary point of contact for data-related inquiries
hello@igaxperts.com
ERP Support Team
Technical support and system-related privacy questions
hello@igaxperts.com
Response Time: We aim to respond to all privacy inquiries within 48 hours during business days.